What's the most common complaint I've heard about Linux?
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What's the most common complaint I've heard about Linux?Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
@Linux_in_a_Bit This is a problem everywhere, not just Linux. I used to belong to a clockmaker's group. I once saw someone ask, "Is WD-40 good for lubricating my clock?". The first answer posted was, "You must be the stupidest person on the planet." Yeah, I dumped that group.
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@avoca@gladtech.social You mean the start where you blamed people for not picking the right distro to start with like it justified the abuse they got? The reason I swore at you from jump, mate, is that you are blaming the victim in the situation. That's not okay.
@sco_tty@mastodon.social -
@avoca@gladtech.social You mean the start where you blamed people for not picking the right distro to start with like it justified the abuse they got? The reason I swore at you from jump, mate, is that you are blaming the victim in the situation. That's not okay.
@sco_tty@mastodon.socialUmmm... yes it is.
No 'victim' in it. More than likely lazy-bones expecting everyone to drop everything and hold their hand. That's "not okay".
Look, what is wrong with you two???
Grow the fuck-up and get off your moral horses.
Life sucks for ALL of us atm.
I just don't need your crap, holier-than-tho dribble moralising a simple OP with a slightly different opinion.
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Ummm... yes it is.
No 'victim' in it. More than likely lazy-bones expecting everyone to drop everything and hold their hand. That's "not okay".
Look, what is wrong with you two???
Grow the fuck-up and get off your moral horses.
Life sucks for ALL of us atm.
I just don't need your crap, holier-than-tho dribble moralising a simple OP with a slightly different opinion.
@avoca@gladtech.social okay boomer @sco_tty@mastodon.social
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Hahahahahahahahahhahha. I'm a 'boomer' by 27 hours, FFS.
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Hahahahahahahahahhahha. I'm a 'boomer' by 27 hours, FFS.
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December 30th, 1959.
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December 30th, 1959.
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@avoca@gladtech.social I'm too busy laughing, but I'm going to need to block you now because I'm laughing so hard I can't even breathe.
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"proof" o_O
@pikesley @deathkitten yeah, I can find back a few papers if you want
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@Linux_in_a_Bit not true anymore.
With AI integrated in most search engine, you often get the right response from it.
One of the few benefits of AI is that it can basically customise the documentation to make it sensible to you. It becomes a kind of live documentation.A simple how to fix … on [distro name] works 95% of the time in my experience.
> how to fix no sound on Ubuntu
I don’t even know how to do that and no AI one-liner is going to save any of us, let alone somebody coming from Windows who’s afraid of a terminal.
Let’s say most things are now easier for most people, but a knowledgeable human is going to have to deal with this question either way.
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What's the most common complaint I've heard about Linux?
Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
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@pikesley @deathkitten yeah, I can find back a few papers if you want
@deathkitten @CedC go for it, the notion that an LLM has an internal representation of *anything* is, um, crackpot at best tbh
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What's the most common complaint I've heard about Linux?
Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
@Linux_in_a_Bit
There are lot of help tutorials online, but some are not easy to find with google search because advertizing... and the ai sh**
Linux is not hard, one just have to put some effort on learning. Lower the standards as if people is stupid is a bad thing in everything, not only Linux.
And... ArchWiki has very detailed tutorials. I used it to fix things on other distros not related to Arch. Dude! -
@Linux_in_a_Bit
Another big issue is the intense use of jargon in replies to questions. Sure, it's a faster way to get information from your brain onto a forum, but a new user to Ubuntu is not going to understand it, and isn't likely to go looking up every third word. -
What's the most common complaint I've heard about Linux?
Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
@Linux_in_a_Bit Manuals don't kill enthusiasm, assholes kill enthusiasm.
This kind of communication can be seen in any environment with systems specialists. -
What's the most common complaint I've heard about Linux?
Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
@Linux_in_a_Bit As someone who has been involved in open source for almost 3 decades, this is it right here. It's actually among the reasons I don't participate in open source. The communities tend to be hostile.
As I saw someone put it not long ago: If one is going to push someone to use linux, one needs to be prepared to be that person's tech support. If one is unwilling to take on this role, don't push people to linux.
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@Linux_in_a_Bit Asking for help with Windows doesn't really work much better. I think the problem is people in general, not Linux people specifically.
I'm on a educator edtech email list where at least once a year, without fail, someone complains about how many emails they get and demands to be removed from the list.
Or, they are polite and ask for help unsubscribing.
It often becomes a wave of people replying, also wanting to unsubscribe.
There is literally a small area at the bottom of EVERY email explaining how to unsubscribe and giving a link to click to unsubscribe.
The problem is usually people.
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What's the most common complaint I've heard about Linux?
Not the installation process.
Not finding a distro.
Not getting programs to work.
Not troubleshooting.
Not hardware compatibility.The most common complaint about Linux I've seen is this:
For a normal computer user, asking for help is just about impossible.They ask a simple question and:
People respond "Did you Google it?"
People respond "RTFM"
People get mad??? at them for making an easy mistake.We can't expect people to know to, or even know how to deal with any of that stuff.
Search engines these days are awful, manuals are hard to read for most people (especially stuff like ArchWiki), and normal people make mistakes we think are easily avoidable.
The solution to making Linux more popular is not ruthless promotion. The solution is to actually help the people who are trying to use it.
@Linux_in_a_Bit Thank you, I have been reading this thread with interest,as a Linux N00B. I like your final couple of lines.
I have a couple of decades working in IT.
Reading the Fine Manual is a solution if you have read the manual from cover to cover and comprehend the contents. It is hard to find a solution to your problem in chapter 19 when the manual is assuming you have the knowledge from the previous chapters 1-18.
Asking for help. Firstly, and I am suffering with this myself, you cannot ask a sensible question if you don't know what it is you are asking for. I've recently had problems in setting up an external drive for back-ups. I went through all the forums before I discovered it was a permissions thing - I think.
Secondly, answer givers, don't always respond to the poor question you asked but give you the answer to a question they think you asked. Also, the response maybe at a technical level beyond that of the person asking the question. One of my stumbling blocks, now, is understanding how to carry out even basic functions in terminal. I am scared to ask questions right now.
What, am I doing about my lack of knowledge. I've got as far as chapter 2 in the fine manual. I now know I'm am definitely not in Kansas anymore
