Reminds me of a phone conference I was once in with a tape drive vendor. A colleague of mine was asking questions.

Colleague: Have none of your other customers experienced these read performance problems?
Vendor: Your use case is a bit atypical.
Colleague: What exactly is atypical about our use case?
Vendor: We can tell from the logs that you have had a lot of read activity on these drives. Most of our customers mainly use the drives for writing to tapes.