URGENT MASTODON HOSTING HELP NEEDED:
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@steter I can confirm it’s not Digital Ocean.
I’m trying to be as respectful as possible regarding our issues. I’m not planning to name the service publically at this time.
@britt
May I ask you why? So you've been having technical issues for a month, the customer service isn't reaponding and they keep on happily billing you.Hate to break this to you, but it sounds like you're being screwed over. By naming the hosting provider you would lessen the chances of someone else ending up in your situation.
@steter -
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
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N nocci@punk.cyber77.de shared this topic
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URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
@britt@mstdn.games
Where are you hosting now? -
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
-
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
-
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
We plan to move our very small instance this month or next (currently VPN self-managed w/ Digital Ocean) to a managed hosting provider in the EU.
The only two providers we've found that meet our criteria so far are masto(.)host and toot(.)io.
We have no experience with either; this is based solely on recommendations we've gotten here and online searches.
We have "tested the waters" with a different EU-based host. Based on our experience we think we need more robust tech support than they provide.
Hope this might be helpful and best of luck.
Feel free to DM.
[edited: self-hosted to self-managed]
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URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
@britt
Perfict for a linux desktop computer in the courner of your house. -
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
@britt I have only good words for and had good experiences with Clouding.io; they are located in Barcelona and go the extra mile to ensure their servers use only green energy.
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URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
@britt for your size and staying in Canada, I'd recommend looking into a low-end dedicated or vps from OVHcloud hosted in Beauharnois Qc
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@steter I can confirm it’s not Digital Ocean.
I’m trying to be as respectful as possible regarding our issues. I’m not planning to name the service publically at this time.
@britt may I DM you? This post sounds awfully familiar to problems I've been experiencing with my host. i will completely respect your decision to not name them publicly, I'm just looking for confirmation on something I've been feeling for a while.
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@simonzerafa @britt @hetzner second that, they're they cheapest too
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URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
-
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
@britt For EU Hoster I recommend Hetzner. Professionel and good support. But not cheap.
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URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
@britt
would you consider aws? -
@britt may I DM you? This post sounds awfully familiar to problems I've been experiencing with my host. i will completely respect your decision to not name them publicly, I'm just looking for confirmation on something I've been feeling for a while.
@MelkyWay Sure, please do! Thank you for asking, my DMs exploded and i'm trying to keep up.
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URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
-
URGENT MASTODON HOSTING HELP NEEDED:
Mstdn.games is searching for a new hosting company after our host has not responded to technical help requests and the instance has been slowing and having technical issues for over a month. Auto payments have continued to be taken out.
If you know of anyone who could help with this, please contact me asap.
We are on Mastodon 4.5.5 with Elasticsearch.
Our database is 132 GB
Our media storage is 200 GBPlease help! #MastoAdmin #Admin
Edit: I’m located in Canada and prefer a Canadian or EU host.
@britt hi there. I run a hosting company and though we’re US-based we’re happy to host clients in Canada on Canadian infrastructure (we use AWS infrastructure). Let me know if I can help.
